Category: News & Community

Our Top 5 Helpful Patient Reviews of 2012

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Every patient who comes to our office for a consultation or surgery receives a patient experience survey, which we rely on heavily to learn directly from our patients. We use this information to improve our processes and communication systems within our office. It’s important to us that our patients are comfortable and have a wonderful… Read more…

Meet Dr. Hess: Part 3

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So you’ve met the parents.  Now I guess if you twist my arm I’ll talk about myself.  Remember this wasn’t my idea! As I’ve said, I’m the youngest of four.  The “baby” of the family is the end of reproductive life of the mother.  So my theory is that the youngest gets spoiled because the… Read more…

Meet The Real Dr. Hess: Part Deux… Mom.

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Okay I have my bottle of wine, a Valium and the encouragement from my therapist who says that talking about my mother is therapeutic.  Hmmmmm.  I’m just kidding, mixing Valium and wine-that’s just crazy.  Don’t get me wrong, this is no celebrity “I blame my mother for everything,” sob story.  My mother did the best… Read more…

Who's Your Plastic Surgeon? Meet The Real Dr. Hess

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There’s no doubt about it, I am no “private person.”  You ask me pretty much anything and I’ll tell you.  I’m strong in my personality and convictions so I’ve got nothing to hide. Many physicians take great care to never discuss their personal lives with patients.  And while it’s true that there must always be… Read more…

Me and My Two Wives

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Sometimes as I sit here I wonder how great life as a plastic surgeon must have been 20 or more years ago; wake up early go to the office, see lots of patients and go home at the end of the day.  You had competition, but if you worked hard in the ER and maybe… Read more…

Waiting and Waiting and Waiting

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Why is it that waiting has become such an integral part of our society?  Hurry up and wait.  It almost doesn’t matter what you’re talking about: waiting for the cable guy to show (between 8:00 and 12:00, yeah right more like 5:30), waiting at the DMV, waiting for a bus, train or plane and of course… Read more…