Category Archives: Patient Reviews
Every patient who comes to our office for a consultation or surgery receives a patient experience survey, which we rely on heavily to learn directly from our patients. We use this information to improve our processes and communication systems within … Continue reading
Posted in Patient Reviews
Tagged consultation, inova fair oaks hospital, patient experience, patient feedback
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Several months ago we embarked on an interesting new journey here at Hess Plastic Surgery, that we definitely had some apprehension toward. In the world of plastic surgeons, the fear of getting a bad online review keeps us awake at … Continue reading